To make it easier for you to purchase our products, all orders are processed by share-it!, the global e-commerce provider.
As a corporate client, you can generally order using a purchase order. Unfortunately, we are unable to accept purchase orders from private customers.
Please mail or fax to share-it! your official order on company letterhead. Please include the following information so we can process your order more quickly:
If you include all of the required information, your order can be processed immediately by share-it! customer service team.
Language: English
share-it!
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
Phone:
+1 952 646-5747 (for calls from outside the U.S.)
+1 800 903-4152 (for calls within the U.S.)
Fax:
+1 952 646-4552
Languages: German, English, French, Italian, Spanish, Portuguese
share-it! - element 5
Vogelsanger Str. 78
50823 Cologne, Germany
Phone:
+49 221 31088-20
Fax:
+49 221 31088-29
As a licensed user you obtain a right to get free software updates during 12 (twelve) months since the date of your purchase. This includes both minor and major software updates in appropriate time period.
After the end of this period you're welcome to Update Subscription Renewal, that allows to get the new versions and free software updates for next twelve months.
Please note: You can use the version you got after purchase for any time you want, without any time limitations.
In short, the word "Subscription" is equal the phrase "One year of free updates, but you can use the product without any time limits".
Technical support is available during European Business Time via email, online forms, phone or live chat. We make every attempt to respond within several hours but a lot of our customers are pleased to find out that we are responding within a few minutes.
Before requesting customer support, please check out the Help for the program you are using. Also, we strongly recommend you to download the latest version of the software.
If you still have questions, comments or bug reports, please contact our support team support@fabulatech.com
Serial Port Redirector 2.5.4 released. The error during a transfer of large data volumes fixed. Repair feature is added to the installer.
January 27, 2012USB for Remote Desktop 3.1.2 for Linux released. Installer added. Support of big-endian architectures added. Does not have external dependencies anymore. New UI protocol allows managing USB for Remote Desktop from within your application. Postponed USB device sharing added. Many bugs fixed.
January 27, 2012USB for Remote Desktop 3.1.2 released. API improved: new functions added. Activation error in Windows Vista fixed. Bug causing long service startup fixed. Support of devices with the same HWID and serial numbers added. BSoD on the physical side fixed.
January 23, 2012Webcam for Remote Desktop 1.1 released. Possibility to use hardware image capture button on the webcam added. Possibility to configure outgoing FPS added. Possibility to configure outgoing compression rate added.